FAQ's & help

Gallery

How do I create photo or video album?Top

  1. Go to the "Gallery" on the navigation bar.
  2. Click the "Create new album".
  3. Enter Album name, description and select the privacy settings for this album.
  4. Click on the button "Create album".

How do I edit name of the album?Top

  1. Go to the "Gallery" on the navigation bar.
  2. Open the album you would like to rename.
  3. Click the "Edit album" at the top of the page.
  4. Enter new name of the album.

How do I edit description of the album?Top

  1. Go to the "Gallery" on the navigation bar.
  2. Open the album where you would like to change description.
  3. Click the "Edit album" at the top of the page.
  4. Enter new description of the album.

How do I edit privacy settings of the album?Top

  1. Go to the "Gallery" on the navigation bar.
  2. Open the album where you would like to change privacy settings.
  3. Click the "Edit album" at the top of the page.
  4. Set new visibility settings of the album

How do I delete photo album?Top

  1. Go to the "Gallery" on the navigation bar.
  2. Click the delete on the album which you chose to delete.

OR

  1. Go to the "Gallery" on the navigation bar.
  2. Open the album which you chose to delete.
  3. Click the "Delete album" at the bottom of the page.

How do I upload new photo?Top

  1. Go to the "Gallery" on the navigation bar.
  2. Click the "View all" or name of the album where you want to upload photo.
  3. Click the "Upload new photo/video".
  4. Click the choose folder and find photo you want to upload on your computer.
  5. Click the "Upload".
  6. If you want to upload multiple photos follow these instruction again.

How do I delete photo?Top

  1. Go to the "Gallery" on the navigation bar.
  2. Open the album where is the photo you would like to delete.
  3. Choose the photo you would like to delete.
  4. Click the "Delete photo" at the bottom of the page.

How do I add caption to photo?Top

  1. Go to the "Gallery" on the navigation bar.
  2. Open the album.
  3. Choose the photo where you would like to add caption.
  4. Click the "Edit" under the photo.
  5. Click the "Save".

How do I report photo, video or album with inappropriate content?Top

If you found a photo, video or album which contains inappropriate content:

  1. Click the "Report" button considering to the content you would like to report.
  2. Choose the reason of your report.
  3. Enter your name and e-mail.
  4. Enter an argument of your report.

How many photos can I upload?Top

The limit for each gallery is 300 photos.

How many photos can I upload at once?Top

You are able to upload only one photo at once.

Groups

How do I create new group?Top

  1. Go to the "Groups" on the navigation bar.
  2. Click the "Create new group".
  3. Enter the name of group, select one of the group profile type and write something about your group.
  4. Click the "Create group".

How do I add group photo?Top

  1. Go to the "Groups" on the navigation bar.
  2. Open the group where you would like to add group photo.
  3. Click the "info" on the bar at the top of the page.
  4. Click the "Select file" and find the photo in your computer.
  5. Click the "Save changes".

You have to be administrator of a group to be add group photo.

How do I delete group?Top

  1. Go to the "Groups" on the navigation bar.
  2. Click the "Delete group" considering to group you would like to delete.

You have to be administrator of a group to delete group.

How do I find group?Top

  1. Use our search bar on each page and sub page of greenieplanet.com.
  2. Choose group and enter keywords.
  3. Press the enter or click the button with magnifier.

How do I join group?Top

  1. Find the group you would like to join.
  2. Click the "Become fan" button in right top corner.

How do I leave group?Top

  1. Go to the "Groups" on the navigation bar.
  2. Click the "Leave group" considering to group you would like to leave.

How do I change group name?Top

  1. Find the group you would like to rename.
  2. Click the "Info" and change the name.
  3. Click the "Save changes".

You have to be administrator of a group to change group name.

How do I change group description?Top

  1. Find the group where you would like to change description.
  2. Click the "Info" and change the description.
  3. Click the "Save changes".

You have to be administrator of a group to change group description.

How do I change group category?Top

  1. Find the group where you would like to change group category.
  2. Click the "Info" and change the group category.
  3. Click the "Save changes".

You have to be administrator of a group to change group category.

How do I report group with inappropriate content?Top

If you found a photo, video or album which contains inappropriate content:

  1. Click the "Report" button considering to the content you would like to report.
  2. Choose the reason of your report.
  3. Enter your name and e-mail.
  4. Enter an argument of your report.

Profile Settings

Adjust your profile according to your wants and needs.

Profile Picture

How do I upload my Profile picture?Top

  1. Go to the "Edit my profile" bellow the profile picture on your home page.
  2. Click on "Profile photo".
  3. Click on "Browsing" and choose a profile picture from your photos or Click on "Profile photo gallery" link and choose the profile picture from your gallery.
  4. Click on "Upload".

How do I get Greenie to my Profile picture?Top

  1. Go to the "Edit my profile" bellow the profile picture on your home page.
  2. Click on "Profile photo".
  3. Go To "Choose Type".
  4. From two options "Greenie" and "Profile photo" choose the option "Greenie".
  5. Find your best Greenie in a list placed bellow.
  6. Click on "Previous" or "Next" in the list to see all types of Greenies.
  7. Click on the chosen Greenie and Click on "Apply" in the upper table.

Password

How do I change my Password?Top

  1. Go to the "Edit my profile" bellow the profile picture on your home page.
  2. Click on "Change password".
  3. Enter your old password to the "Current password".
  4. Type your new password to the "New password".
  5. Retype the new password to "Confirm your password".
  6. Click on "Save".

I forgot my password.Top

  1. Click the link "Forgot your password?" at the top of the home page.
  2. Enter your e-mail address you provided at registration.
  3. Enter the captcha.
  4. Click the "Generate password".
  5. You will receive your new password via e-mail.

About

How do I adjust my Personal Information?Top

  1. Go to the "Edit my profile" bellow the profile picture on your home page.
  2. Click on "About".
  3. Adjust your personal information.
  4. Customize the privacy by selecting who can see your Personal Information.
  5. Click on "Save".

Likes and Interests

How do I adjust my Likes and Interests?Top

  1. Go to the "Edit my profile" bellow the profile picture on your home page.
  2. Click on "Likes and Interests".
  3. Adjust what kind of movies, TV shows, music, books, activities and Interests you like.
  4. Customize the privacy by selecting who can see your Likes and Interests.
  5. Click on "Save".

Golf Info

How can I adjust my Golf Information?Top

  1. Go to the "Edit my profile" bellow the profile picture on your home page.
  2. Click on "Golf info".
  3. Adjust your personal experiences in golf.
  4. Customize the privacy by selecting who can see your Golf Information.
  5. Click on "Save".

How do I change my HCP?Top

  1. Go to the "Settings" at the top of the page, or click the "Edit my profile" at home page.
  2. Click the "Golf info".
  3. Adjust your HCP.
  4. Click the "Save".

How do I change my Lowest score?Top

  1. Go to the "Settings" at the top of the page, or click the "Edit my profile" at home page.
  2. Click the "Golf info".
  3. Adjust your Lowest score.
  4. Click the "Save".

How do I change my Home club?Top

  1. Go to the "Settings" at the top of the page, or click the "Edit my profile" at home page.
  2. Click the "Golf info".
  3. Adjust your Home club.
  4. Click the "Save".

How do I change my Golf status?Top

  1. Go to the "Settings" at the top of the page, or click the "Edit my profile" at home page.
  2. Click the "Golf info".
  3. Adjust your Home club.
  4. Click the "Save".

What's in my bag

Where and how can I describe my Golf Equipment?Top

  1. Go to the "Edit my profile" bellow the profile picture on your home page.
  2. Click on "What`s in my bag".
  3. Describe your equipment.
  4. Customize the privacy by selecting who can see your Golf Equipment.
  5. Click on "Save".

My golf history

Where can I show off my Golf History?Top

  1. Go to the "Edit my profile" bellow the profile picture on your home page.
  2. Click on "My golf history".
  3. Specify the names of your last golf courses and trainers who taught you.
  4. Customize the privacy by selecting who can see your Golf History.
  5. Click on "Save".

Contact Information

How do I adjust my Contact Information?Top

  1. Go to the "Edit my profile" bellow the profile picture on your home page.
  2. Click on "Contact Information".
  3. Click on the arrow in the first row and choose a type of a contact you want to share (email, facebook account, phone number, or others).
  4. Customize the privacy by selecting who can see your Contact Information.
  5. Click on "Add".

Profile Edit

How do I edit my Account Information?Top

  1. Go to the "Edit my profile" bellow the profile picture on your home page.
  2. Click on "Profile Edit".
  3. Adjust your Account information.
  4. Click on "Save".

Notifications

How do I adjust Notifications?Top

  1. Go to the "Edit my profile" bellow the profile picture on your home page.
  2. Click on "Notifications".
  3. Adjust the flow of notifications and emails by choosing about what you want to be informed.
  4. Click "Save changes".

How do I remove Welcome panel from my home page?Top

  1. Go to the "Settings" at the top of the page, or click the "Edit my profile" at home page.
  2. Click on the"Notifications".
  3. Above "Save changes", click on the square "Show Welcome panel on my page".
  4. Click "Save changes".
    OR
  5. Just simply click on the cross on the right top corner of Welcome panel.

Payments

How do I check payment history?Top

  1. Go to the "Edit my profile" bellow the profile picture on your home page.
  2. Click on "Payments".
  3. Click on "Show my payment history" link.

How do I buy Greenie money?Top

  1. ...
  2. ...
  3. …

What is Greenie money?Top

Greenie money is a portal currency that will be used for purchase of applications, modules, and other features.

What I can buy for Greenie money now?Top

Business profiles can buy a Premium membership.

How do I add Sponsors?Top

  1. Go to the "Settings".
  2. Click the "Sponsors".
  3. Enter the name of the Sponsor.
  4. Click the "Buy sponsors".

Messages

How should I send a message?Top

  1. There are three ways how to write a message.
    • Go to "Messages" on the navigation bar, click on "Compose new message," and type the name of the receiver or receivers into the row "To".
    • Go to a profile of the user to whom you want to write a message, click on "Send Message" link bellow the user's profile picture.
    • Go to Search row in the left side of the home page, type the name or a keyword(s) of a person or object to whom you want to send a message. Select the person or object from the founded results, and click on the "Send message".
  2. Write the subject of the message.
  3. Write the message.
  4. Click on "Send the message".
  5. Click on "Close the window" link if you do not want to send the message.
  6. When the person will receive your message a notification will appear in his/her navigation bar.

How do I get and reply to my received message?Top

When you receive a message a red notification with a number of received messages will appear in your navigation bar.

  1. Click on the "Messages" on the navigation bar. The new message is placed in "Inbox".
  2. Click on the green subject link of the received message.
  3. To reply, click to the window bellow "Reply message", write your text, and click on "Reply"

How can I delete a message?Top

  1. Go to the "Messages" and get to the "Inbox".
  2. Move a cursor on the message you want to delete.
  3. In the right corner of the message, you will see a green link "Delete" on which you are suppose to click.
  4. Click on "Delete" in "Delete confirmation" table or click on "close this window" if you have changed your mind.

How can I delete whole conversation?Top

When you want to delete whole conversation you have two options.

  1. Go to the "Messages" and get to the "Inbox".
    • Click on the green subject link of the received message or conversation and then, click on "Delete message thread".
    • Click on the empty square in the left side of the message, and a tick will appear in the window. You can also tick more messages and click on "Delete" above the messages.
  2. Click on "Delete" in "Delete confirmation" table or click on "close this window" if you have changed your mind.

What is the maximal number of people to whom I can send a message?Top

The number of people to whom you can send a message is unlimited.

How do I find older messages?Top

  1. Go to the "Messages" and get to the "Inbox".
  2. Type the last name of the user or the subject of the message into the Search engine
  3. The messages containing the written name or subject will be listed bellow

Notifications

Where do I can find notifications?Top

  1. Go to the "Messages" and get to the "Inbox".
  2. Click on the "Notifications"in the left side of the page.

Why are notifications good for me?Top

The notifications inform you about the latest news and events that occur. The notifications will announce you if you receive a friend request, message, comment, invitation to a group or when someone accepts your friend request, administration request. Moreover, it will notify you when someone likes something yours or ask you to be an administrator of his or her group. The notifications are received by your account and they also come to your e-mail address. To limit and edit notifications find "How do I adjust Notifications?".

Contacts

How do I add contacts?Top

  1. Go to the Search row in the left side of the home page.
  2. Click on the arrow, and choose who or what you want find (choose among Association, Business, Golf course, Golfer, Trainer, or Group).
  3. Enter the name of an object or person or enter the keyword(s) thanks to which the object will be found.
  4. Select the object or person from the founded results, and click on the "Add contact". You can also write a message along with the friend request.
  5. Click "Send request" and wait for a response or click "close the window" if you have changed your mind.

How do I accept friend request?Top

  1. Go to the "messages" on the navigation bar.
  2. Click the "Requests" button on the right side of the page.
  3. Click the "Accept".

How do I refuse friend request?Top

  1. Go to the "messages" on the navigation bar.
  2. Click the "Requests" button on the right side of the page.
  3. Click the "Ignore".

How do I know if somebody accepted my friend request?Top

If anybody accepted your friend request you will get notification about it.

Will the second party know that I refuse its Friend request?Top

No, the second party does not get a notification about the canceling of its/his/her friend notification.

How do I delete contacts?Top

  1. Go to the "Contacts" tab where you have all your contacts.
  2. Than click on "Remove contact" on the right side of the contact.
  3. Reload the page.

When I delete a contact, may I ask for a Friendship again?Top

Yes, even though you remove a contact, you may send a Friend request again and wait for the response. This works also vice versa. When your contact remove you from its/his/her contacts, you may ask for a friendship again and wait for the response.

How do I Import Contacts?Top

  1. Go to the "Settings"
  2. Click on "Import contacts"
  3. Choose a server from which you want to import contacts.
  4. Click on "Import"
  5. Allow greenieplanet.com the access to your contacts.

Blogs

How do I create my blog post?Top

  1. Go to "Blog" placed on the navigation bar.
  2. Click on "Create new Blog" above your profile picture
  3. Choose a Category in which your blog post should be placed.
  4. Enter the Subject of your blog post.
  5. Describe and Summarize your blog post in "Perex."
  6. Type a text that you want to publish in your blog.
  7. Add a picture by clicking on "Choose a file."
  8. Adjust the level of your blog post privacy.
  9. Choose if you want to publish the blog post on your wall.
  10. Click on "Create blogpost."
  11. Click on "Go back to all blogpost" if you do not want to post your blog.

How do I edit my blog post?Top

  1. Go to "Blog" placed on the navigation bar.
  2. Choose the blog post you want to edit and click on it.
  3. Click on "Edit blog" placed below the article.
  4. Edit the blog post.
  5. Click on "Create blogpost."
  6. Click on "Go back to all blogpost" if you do not want to post your blog.

How do I delete my blog post?Top

  1. Go to "Blog" placed on the navigation bar.
  2. Choose the blog post you want to delete.
  3. Click on "Delete blog"
  4. Click on "Delete" button or click on "close this window" if you have changed your mind.

How do I share a blog post?Top

  1. Find the blog you want to share and open it.
  2. In the end of the block post, click on "share blog."

How do I report a blog post?Top

  1. Find a blog you want to report
  2. Open a blog post.
  3. In the end of the block post, click on "report blog."
  4. Choose a reason why you wan to report the blog.
  5. Enter your email address and your full name.
  6. Type a message.
  7. Click on "Send report" or "close this window" if you have changed your mind.

How do I comment on blog posts?Top

  1. Find a blog you want to comment.
  2. Open the blog post.
  3. Scroll to the end of the blog post.
  4. Type your comment to the empty window below the text.
  5. Click on "Add comment."

How do I add Like to a blog post?Top

  1. Find a blog you like.
  2. Open the blog post.
  3. Click on "Like" below the block post.

How do I find a blog post?Top

  1. Go to "Blog" placed on the navigation bar.
  2. Type a title or a common feature of a blog to the search engine placed in the left side below the navigation bar.
  3. Click on "Search."
  4. The results are listed below.

Calendar

How do I add a new event?Top

  1. Go to "Calendar" placed on the navigation bar.
  2. Click on "Add new event" placed in the right corner below the navigation bar.
  3. Choose a kind of the event.
  4. Enter the name of the event.
  5. Enter a date and time of its start and end.
  6. Enter a place where the event should be located.
  7. Write a description of the event.
  8. Invite guests.
  9. Choose a picture for the event by clicking on "Browsing".
  10. If you want to show the event in your feed, tick the square "Show this event in my feed".
  11. If you want others to reply to your event, tick the square "RSVP to event".
  12. Click on "Create event" or "close this window" if you do not want to create the event.

OR

  1. Click on "Calendar" placed on the navigation bar.
  2. Choose a day when the event should start.
  3. Click on "Add event" place in the right corner of the square.
  4. Choose a kind of the event.
  5. Enter the name of the event.
  6. Enter a date and time of its start and end.
  7. Enter a place where the event should be located.
  8. Write a description of the event.
  9. Invite guests.
  10. Choose a picture for the event by clicking on "Browsing".
  11. If you want to show the event in your feed, tick the square "Show this event in my feed".
  12. If you want others to reply to your event, tick the square "RSVP to event".
  13. Click on "Create event" or "close this window" if you do not want to create the event.

OR

  1. Click on "Create new event" under your profile picture.
  2. Choose a kind of the event.
  3. Enter the name of the event.
  4. Enter a date and time of its start and end.
  5. Enter a place where the event should be located.
  6. Write a description of the event.
  7. Invite guests.
  8. Choose a picture for the event by clicking on "Browsing".
  9. If you want to show the event in your feed, tick the square "Show this event in my feed".
  10. If you want others to reply to your event, tick the square "RSVP to event".
  11. Click on "Create event" or "close this window" if you do not want to create the event.

How can I filter events?Top

  1. Click on "Calendar" placed on the navigation bar.
  2. Tick events you want to see according to its kind (meetings, reminders, invitations)
  3. Tick events according to your attendance ( not attending, maybe, attending, not replied yet)
  4. Click on "Filter".

Contents

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